1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Account Information: When you sign up, we collect your name, email address, and profile details via Clerk.
Social Media Credentials: If you connect Facebook Pages, we collect and store encrypted OAuth tokens (Access Tokens) to automate posting. We never collect or store your passwords.
Uploaded Media: We store video files and metadata you upload to publish to your pages.

2. How We Use Information

We use the collected information for the following purposes:

To authenticate your sessions and authorize access to your dashboard.
To execute automated or scheduled video publishing tasks on your authorized Facebook Pages.
To display reach and performance metrics in your analytics dashboard.
To manage your credits balance and verify bKash/Nagad transactions.

3. Information Sharing & Disclosure

We do not share, sell, or rent your personal data to third parties. Your data is only shared with platform providers (such as Meta/Facebook) to publish your content as explicitly requested through your dashboard commands.

4. Data Security

All sensitive credentials and social media access tokens are encrypted at rest using AES-256-GCM encryption keys. All network communications across our cloud infrastructure are strictly secured using SSL/TLS.

5. Your Rights & Data Deletion

You can remove connected Facebook accounts or delete uploaded media from your dashboard at any time. If you wish to completely delete your VelorOps account and all associated data, please follow our instructions on the Data Deletion Policy page.

6. Compliance with Meta Platforms

Our application adheres strictly to the Meta Developer Policies and App Review Guidelines. We only access pages and publish content that you explicitly select and authorize.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp Support or email at support@velorops.com.